BWL Knowledge Base Manager GPL Overview:
Do you want to build a self-service support system within a few minutes and optimize support time to reply to customers’ queries? Then the BWL Knowledge base WordPress plugin can be the best choice for you.
BWL Knowledge Base Manager is a complete WordPress plugin that comes with lots of unique and flexible features for creating unlimited Knowledge Base posts containing questions and answers for your website. Modal-based and Ajax Powered Sticky Search feature gives the best search experience to find any question answers quickly.
The plugin has a visual Shortcode Editor Panel that gives all the options to insert a shortcode in the text editor. Additionally, Four Built-in widgets allow you to display Knowledge base categories, Knowledge base topics, and latest/top upvoted/top-down voted/popular questions in the sidebar area.
BWL Knowledge Base Manager GPL Features:
Zero configuration requirement:
The plugin comes with almost zero configuration requirement features. Just upload, install and activate the plugin and you’re ready to go.
Unlimited Knowledge Base Question & Answers:
The plugin allows you to create an unlimited number of KB items and classify them in to categories and tags. Plugin uses WordPress Custom Post Type system to create & store KB posts. So, It’s super easy to manage KB posts from the WordPress admin panel. You can set a custom icon for KB posts. As well as you can set a custom icon for each category and tag item.
Unique Ajax-based KB Search Option:
The plugin provides it’s users a great facility to search their required question answers quickly from all the knowledgebase posts within a few seconds. Additionally, there is no more waiting to reload the page to get the search results. Our plugin search option is designed in a way that can perform an efficient search query to pull the fastest results. Once the search query obtained the results, users will be able to click on the post title from the search results list, and then the plugin will take the user directly to the knowledge base details page.
Responsive Grid System(Two/Three/Four Columns Layout):
The plugin comes with a built-in responsive grid system, which ensures you to display you’re content properly in mobile devices. The plugin also working find with Bootstrap Grid system.
Animated Tab to Display Popular/Featured/Recent KB Posts:
Tabify KB is one of the most unique and important feature of KB plugin. Now, you can display Popular, featured and Recent Kb Posts in small area of your site. Tab is responsive and working fine with any WordPress theme.
Like/Dislike KB Option With Colorful Statistics Bar:
Users can submit their opinion on your KB content. You can easily track their like/dislike counts from plugin option panel.
Feedback Panel For Disliked KB Post:
Plugin display a custom feedback box if any user submit a dislike vote. This way you can get an idea why user dislike KB content and will able to change KB content according to user demand.
Related KB Posts in Single KB Page:
The plugin automatically add a Related KB Posts section after single KB content. You can enable/disable this option from the admin panel.
Display KB Meta Info:
Each KB post display the post author name, category, tag , no of views and post date information. The plugin also displays last edited date of each KB. You can show/hide each meta information from the plugin options panel.
Extensive Option Panel For Customization:
Plugin comes with huge customization feature that allows you to control each and every feature of plugin. You can customize KB themes, select KB heading fonts, manage KB single page contents, handle RTL mode, show/hide external KB submission form, manage to display KB modal window and many more.
Custom CSS Panel:
If you need to add custom CSS code, you don’t need to add code directly to the Plugin core stylesheet file. Plugin provides custom CSS editor in option panel, where you can easily add your custom CSS codes and it will store in Database. So, for future updates you will never lose your custom codes. It’s safe and the best way to add custom CSS code in to a plugin.
Unlimited File Attachment:
You can upload and attach an unlimited no of files with each KB post. It will help your users to get their downloadable content easily with KB items.
Quick & Bulk Edit:
Using quick and bulk edit you can easily reset old vote counts. You can reset single post votes using quick edit and bulk edit allows you to reset multiple post vote counts.
Table of Content (TOC):
The plugin automatically creates table of content based on your knowledge base post content. You can turn on/off the automatic table of content generate feature from the plugin option panel.
Password Protected Knowledge Base Post:
You can restrict KB posts access using passwords and allow only for groups of users.
Email Notification for KB Questions:
The administrator will get a notification email when user submit a new KB question or submit feedback on KB content. Administrators can notify users when their questions got approved.
Drag & Drop KB Sort:
From the admin panel, the administrator can easily sort KB items using drag and drop feature.
Custom Knowledge Base Widgets:
Plugin comes with built-in widget options which allows you to display Top Up Voted/Top Down Voted/Recent/ Popular/Featured KB in side bar areas.
Custom Knowledge Base Columns:
You can easily view no of like/dislike/feedback for each KB Question from the admin panel.
Custom Permalink Setup.
For better SEO, you can set custom slug for Knowledge Base single page, Knowledge Base categories and Knowledge Base tags. You will get the option to set a custom slug in plugin option panel.
Visual Shortcode Editor:
You can easily integrate Knowledge Base items inside of any page or post using shortcodes. Available shortcodes listed in below-
Plugin provides awesome support for the Arabic language. You just need to turn on the RTL support option from the admin panel, the plugin automatically adjusts its content to right side.
Ready For Localization & WPML Supported:
“BWL Knowledge Base Manager” offers a cool translation feature. So, you can easily add this plugin any kind of website. Inside of plugin “lang” folder, you will get a file named “en_EN.po” file. To edit this file you need to install “poedit” software in your computer.
Tested Up to Latest WordPress Version:
We always keep our plugin up to date. So, we can make sure the plugin always work with the latest WordPress version and If you got any issue just let us know, and we will deal with them.