Answer your customers’ doubts and persuade them to purchase once and for all
Users that purchase online always hesitate when they buy a product that they cannot see nor touch.
Put yourself in your potential customer’s shoes: everything they know about the product is represented by an image and a few descriptive lines, they are not able to verify personally the details, or ask for further information from a salesperson as it would be in a real shop.
How many questions would they ask before clicking on the purchasing button, and how frustrated are they purchasing blindly?
The more your customers’ need to get further details on your products is satisfied, the more the conversions of your e-commerce will be.
YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers to purchase products: you can use the plugin to create an FAQ section on every product detail page, and add independently the most frequent questions and answers.
In the same way, your customers will be able to write their questions easily and quickly, and wait for you — or maybe a customer that has already purchased that particular product — to give them all the information they need.
Thanks to YITH WooCommerce Questions And Answers, you will be free to establish a direct line with your potential customers, and reassure them about the purchase: a true marketing tool that your shop cannot miss.
YITH WooCommerce Questions and Answers GPL Features
- All the features of the free version
- Set the number of answers to show for each question
- Notify the admin via email as soon as a new question or answer is added to the product
- Notify users as soon as an answer is added to a question posed by them
- Give users the possibility to vote questions and answers
- Let users report abuses
- Show only a preview instead of the complete answer
- Incognito mode for both questions and answers: the name of the author can be hidden
- Send an email to all users that have purchased a specific product each time a new question is added to it
- FAQ Mode: questions and answers are shown to users without the possibility of insertion
- No CAPTCHA reCAPTCHA
- Possibility to show questions and answers right inside the specific tab or in any other spot of the page through the use of the specific shortcode
- Publish questions and/or answers only after administrator approval
- Unlogged users can insert questions and/or answers only after entering the name and email address in the insertion form
- Override the generated email templates from your theme New